ANSWERS TO YOUR QUESTIONS
We are here to help
What ages is Munchikinz suitable for?
What ages is Munchikinz suitable for?Munchikinz was created for humans ages 1-99
I thawed a snack but couldn’t feed it to my child, what do I do?
I thawed a snack but couldn’t feed it to my child, what do I do?You can keep it in the fridge until you’re ready to feed it to your little one. All thawed snacks should be consumed within 24 hours after thawing.
How do I store the snacks?
How do I store the snacks?Immediately upon receiving the snack bag, place the snacks directly in the freezer.
How do I thaw the snacks?
How do I thaw the snacks?"I WANT IT NOW!" aka. Immediate Thawing1. Always remove the snack from its wrapper before thawing 2. Microwave the snack for 20 seconds, check if thawed. 3. If not, microwave in 10 second increments until thawed."CAN I TAKE IT TO SCHOOL?" aka. Thawing for Lunchbox Use1. Remove the snack from its wrapper. 2. Place the snack inside the lunchbox. 3. By the time it's mealtime at school, the snack will be fully thawed and ready to enjoy."OK, BUT NOT NOW!" aka. Thawing at Room Temperature1. Remove the snack from its wrapper. 2. Allow the snack to thaw naturally at room temperature. 3. Typically, it takes around 30-60 minutes for the snack to thaw completely.Important: Always remove the snack from its wrapper before thawing, otherwise it will result in a soggy and mushy snack. Consume thawed snacks within 24 hours. Never refreeze a thawed snack.
Do I get a discount if I have more than one child?
Of course! After the first subscription, you get a 10% discount on each additional subscription.
We are traveling, can we freeze our subscription?
Yes! You can freeze your subscription for up to two months by logging into the portal and going to the Manage My Subscription page.
Are the snacks school safe?
Yes, all our snacks are 100% nut free and school safe.
Are your snacks allergy-friendly?
Our snacks are gluten free, dairy free and nut free. If your child has any food allergies, please reach out to us so we can help you.
Can I customize the snacks in my child’s weekly snack bag?
Of course! We have a big range of snacks to choose from. You can customize your little one’s snack bag every week before the cut off date, or you can opt for a repeat box every week.
Can I cancel my subscription any time?
Absolutely! Just login to your account or contact us directly for help.
How often will my child receive a snack bag?
Your kiddo will get a snack bag every week.
Where do you deliver?
We deliver all over the UAE
Can I change my subscription plan later on?
Yes you can, just login to your account and make the changes you need.
